Privacy Policy
Effective date: October 26, 2026
Who we are and what this covers
Rock of Refuge Solutions is the business name of Rock of Refuge Consulting LLC, a South Carolina company based in Lexington County. In this policy, "we" and "us" mean Rock of Refuge Consulting LLC.
This policy explains what information we collect through rockofrefugesolutions.com and when you contact us, how we use it, and the choices you have. We do not sell your information.
This policy does not cover the business data our clients keep in the systems we build and host for them. That data belongs to each client and is covered by our written agreement with that client.
Information we collect
What you give us. When you fill out our contact form, email us, call us or book a walkthrough, we collect what you share. That usually means your name, email address, phone number, company name and your message.
What our website records automatically. Like most websites, our server keeps basic technical logs. These include your IP address, browser type, the pages you visit and the time of each visit. Our website software also records which pages a visitor views, so we can see how the site is used.
Cookies. We use a small number of cookies, which are small files your browser stores. They keep the site working, remember your language and cookie choices, keep you signed in if you have an account with us, and help us count page views. We do not use advertising cookies, and we do not let advertisers track you on our site.
The Facebook, LinkedIn and X icons on our site are plain links. They do not load anything from those companies until you click them.
How we use it
- To answer your questions and set up a walkthrough or quote
- To provide and support the services you hire us for
- To send you emails about your inquiry or your account
- To keep our website working, secure and easy to use
- To meet our legal, tax and accounting obligations
We will not add you to a marketing email list unless you ask to be added. Every marketing email we send will include a way to stop receiving them.
Who we share it with
We do not sell or rent your information, and we do not share it for advertising.
We use a few service providers to run our business. They handle your information only to provide their service to us:
| Provider | What they do for us |
|---|---|
| DigitalOcean | Hosts our website and systems |
| Google Workspace | Our business email |
| Postmark | Sends emails from our website, such as form confirmations |
| Backblaze | Stores encrypted backup copies of our data |
We may also share information when the law requires it, to protect our rights or someone's safety, or if our business is sold or merged. In a sale or merger, this policy would continue to apply to your information.
How long we keep it and how we protect it
We keep inquiry information as long as we need it to respond to you and to keep normal business records. If you become a client, our agreement with you also governs how long we keep your information. You can ask us to delete your information at any time; see the next section.
Our website uses an encrypted (HTTPS) connection. Access to our systems is limited to the people who need it, and our off-site backups are encrypted. No website or system is completely secure, but we work to protect your information and will tell you if a problem affects it.
Your choices
- See, correct or delete your information. Email us and we will respond within 30 days. We may need to keep some records the law requires, such as invoices.
- Stop emails. Use the unsubscribe link in any marketing email, or just ask us.
- Cookies. You can block or delete cookies in your browser settings. Parts of the site, such as signing in, may not work without them.
The laws of some states give their residents more privacy rights. We will honor any such request you send us.
Children. Our website is meant for businesses and adults. We do not knowingly collect information from children under 13. If you believe a child has sent us information, contact us and we will delete it.
Other websites. Our site links to Facebook, LinkedIn and X. Those sites have their own privacy policies, and we are not responsible for how they handle your information.
Do Not Track. Our website does not respond to browser Do Not Track signals, because there is no common standard for them. We do not use advertising or outside tracking, so we do not follow you across other websites. See our Cookie Policy for the cookies we use and how to refuse optional ones.
Changes and contact
If we change this policy, we will post the new version on this page with a new effective date. If a change is significant, we will say so on our website.
Questions or requests about your information:
Rock of Refuge Consulting LLC (Rock of Refuge Solutions)
Email: randy@rockofrefugesolutions.com
Phone: +1 313-500-6931
Privacy Policy
Effective date: October 26, 2026
Who we are and what this covers
Rock of Refuge Solutions is the business name of Rock of Refuge Consulting LLC, a South Carolina company based in Lexington County. In this policy, "we" and "us" mean Rock of Refuge Consulting LLC.
This policy explains what information we collect through rockofrefugesolutions.com and when you contact us, how we use it, and the choices you have. We do not sell your information.
This policy does not cover the business data our clients keep in the systems we build and host for them. That data belongs to each client and is covered by our written agreement with that client.
Information we collect
What you give us. When you fill out our contact form, email us, call us or book a walkthrough, we collect what you share. That usually means your name, email address, phone number, company name and your message.
What our website records automatically. Like most websites, our server keeps basic technical logs. These include your IP address, browser type, the pages you visit and the time of each visit. Our website software also records which pages a visitor views, so we can see how the site is used.
Cookies. We use a small number of cookies, which are small files your browser stores. They keep the site working, remember your language and cookie choices, keep you signed in if you have an account with us, and help us count page views. We do not use advertising cookies, and we do not let advertisers track you on our site.
The Facebook, LinkedIn and X icons on our site are plain links. They do not load anything from those companies until you click them.
How we use it
- To answer your questions and set up a walkthrough or quote
- To provide and support the services you hire us for
- To send you emails about your inquiry or your account
- To keep our website working, secure and easy to use
- To meet our legal, tax and accounting obligations
We will not add you to a marketing email list unless you ask to be added. Every marketing email we send will include a way to stop receiving them.
Who we share it with
We do not sell or rent your information, and we do not share it for advertising.
We use a few service providers to run our business. They handle your information only to provide their service to us:
| Provider | What they do for us |
|---|---|
| DigitalOcean | Hosts our website and systems |
| Google Workspace | Our business email |
| Postmark | Sends emails from our website, such as form confirmations |
| Backblaze | Stores encrypted backup copies of our data |
We may also share information when the law requires it, to protect our rights or someone's safety, or if our business is sold or merged. In a sale or merger, this policy would continue to apply to your information.
How long we keep it and how we protect it
We keep inquiry information as long as we need it to respond to you and to keep normal business records. If you become a client, our agreement with you also governs how long we keep your information. You can ask us to delete your information at any time; see the next section.
Our website uses an encrypted (HTTPS) connection. Access to our systems is limited to the people who need it, and our off-site backups are encrypted. No website or system is completely secure, but we work to protect your information and will tell you if a problem affects it.
Your choices
- See, correct or delete your information. Email us and we will respond within 30 days. We may need to keep some records the law requires, such as invoices.
- Stop emails. Use the unsubscribe link in any marketing email, or just ask us.
- Cookies. You can block or delete cookies in your browser settings. Parts of the site, such as signing in, may not work without them.
The laws of some states give their residents more privacy rights. We will honor any such request you send us.
Children. Our website is meant for businesses and adults. We do not knowingly collect information from children under 13. If you believe a child has sent us information, contact us and we will delete it.
Other websites. Our site links to Facebook, LinkedIn and X. Those sites have their own privacy policies, and we are not responsible for how they handle your information.
Do Not Track. Our website does not respond to browser Do Not Track signals, because there is no common standard for them. We do not use advertising or outside tracking, so we do not follow you across other websites. See our Cookie Policy for the cookies we use and how to refuse optional ones.
Changes and contact
If we change this policy, we will post the new version on this page with a new effective date. If a change is significant, we will say so on our website.
Questions or requests about your information:
Rock of Refuge Consulting LLC (Rock of Refuge Solutions)
Email: randy@rockofrefugesolutions.com
Phone: +1 313-500-6931